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( Effective date: Nov 1st, 2020 )
Once an order is placed on our website, it cannot be cancelled.
We begin processing orders immediately to ensure fast delivery
If you have any product-related or post-delivery complaints, please notify us within:
If the product you received is
Please reach out to us so we can resolve it promptly
If your delivery shows “delivered” but you haven’t received the package, or there is any issue related to delivery:
We will take appropriate action after verifying the issue.
We only accept returns in the case of damaged, defective, or incorrect products.
For any:
Please share the delivery confirmation screenshot, or photos/video of product condition (as applicable).
For all support, complaints, refunds, or return requests, write to:
psupport@uptodd.com
Please enter the OTP received on your phone