UpTodd : Shipping Policy

( Effective date: Nov 1st, 2020 )

1. Where We Ship

India Shipping Across Cities :

We deliver across most serviceable pin codes in India.

2. Delivery Timelines

Orders are dispatched within 1–2 business days after confirmation.
Delivery usually takes 5–7 business days after dispatch.

Please note:

No order processing or shipping on Sundays or public holidays.
Delivery timelines may vary during festive seasons, sale periods, or due to courier delays.

3. Shipping Charges

Order Value	Shipping Fee
₹379 & above (Offer)	FREE Shipping
Below ₹379	₹75 Shipping Charge

Additional charges may apply for bulky items.
All charges are shown clearly at checkout before payment.

4. Damaged, Leaked, or Defective Items

If your parcel arrives damaged, leaked, or tampered:

Take clear photos of:
- The damaged item
- The outer packaging
- The shipping label
Email them to psupport@uptodd.com within 2 days of delivery.

Our support team will arrange a replacement or refund based on the issue.

5. Frequently Asked Questions

Q: How do I track my order?

A tracking link will be sent via email/SMS once your order is shipped.

Q: Can I edit or cancel my order?

Orders cannot be edited or cancelled once placed on the website.

Q: My delivery is delayed, what should I do?

Courier delays may occur due to weather, logistics, or festive rush.
If your order hasn't arrived beyond the estimated delivery window, contact us—we’ll track it quickly for you.

6. Need Help?

For any support or queries, contact us at:

psupport@uptodd.com

About Uptodd

UpTodd Cereal is made in a clean, home-like batch environment with gentle, research-backed nutrition. Formulated by certified experts, it supports smooth food transitions and healthy growth. Each pack comes with free nutrition expert guidance to help parents confidently feed their babies with care and balance.